Welcome to our FAQ page!
Here you'll find answers to many questions commonly directed to our team. Click any of the questions to reveal the answer. If you don't find the answer to your question on our FAQ page, please don't hesitate to contact us directly. Our team is always available to provide support.
New Course Design
A: The course design process typically starts with the University leadership team identifying courses that need to be developed and setting deadlines for completion. A development team is then assembled, consisting of staff, faculty, and vendors who have a stake in the project. The team works collaboratively to develop a course map outlining learning outcomes, materials, activities, and assessments. Once approved, the course is loaded into the learning management system as a "template" course.
A: A course design project typically involves a variety of stakeholders, including a faculty subject matter expert, a learning experience designer, and a librarian. Program chairs, deans, and directors. External partners and vendors may take on advisory roles as needed.
A: The timeline for designing a new course at NLU varies, but most new course development projects are usually completed within one or two quarters.
Course Maintenance and Improvement
A: Maintenance projects typically involve small-scale fixes, such as clarifying assignment instructions or fixing broken links, and can usually be completed in less than one hour without any budget. On the other hand, improvement projects involve larger-scale changes, such as completely replacing assignments or substantially changing learning resources. Faculty assigned to work on improvement projects may receive a stipend if the work is not counted as part of their regular workload.
A: Please use our maintenance request form to submit a maintenance request. A member of the LXD team will complete your request or reach out to you within 5 business days.
A: Improvement requests should be submitted by the program chair responsible for overseeing the course to be updated. Please share your recommended updates with the program chair. If appropriate, the program chair may submit an improvement request for the course to be updated.
A: Any requests for edits to be made to a course running in the upcoming term must be submitted by 5:00 PM CT on Friday, week six of the current term.
Course Copy
A: If you would like to have content copied from one course to another, please submit a course copy request. Our team will typically process these requests within two business days.
A: The LXD team helps the University ensure that most courses have the appropriate content loaded before the term begins. This process usually starts with the LXD team publishing a list of upcoming courses, which are then reviewed by program chairs who designate the content to be loaded into each course. Finally, the LXD team runs a bulk copy process to load the appropriate content into each course. Most courses should have content loaded two weeks before the term start date.
A: The bulk course copy process usually runs on Friday evening on week eight of the current term.
Course Enrollments
A: It depends on the situation. Generally speaking, with appropriate approvals from course instructors and leadership, we can enroll you into a course with limited editing and viewing permissions. Please send your request to lxd@nl.edu. Be sure to include your NLU ID number, the course you want to be enrolled in, and a short description of why you need access to the course.
We cannot enroll instructors or students into any course attached to a CRN number. Instructor and student enrollments must be completed through Grace Wilkison <GWilkison@nl.edu>.
A: For courses running next term, program chairs should plan to submit instructions for copying content by 5 PM on the Friday of week eight of the current term.
Learning Design and Technology Advising
A: A learning experience designer (LXD) creates and designs student learning experiences. The role of an LXD involves collaborating with faculty and subject matter experts to develop curriculum and instructional materials that align with learning objectives and promote student engagement and success. They utilize principles of instructional design, learning theory, and technology to create dynamic and effective learning experiences that meet the needs of diverse learners. Additionally, LXDs often support and guide faculty in implementing and delivering course materials in various formats, including online and blended learning environments.
A: Visit our About Us page to find our contact information.