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Online and Remote Teaching Foundations

Having a solid foundation that is backed by research in online learning is the first step to getting started. With new modalities come new terms, new technology, and new ways of doing, and we can build our confidence when we begin to understand how these pieces fit together to create a learning experience for our students.

This page offers an overview of teaching in online and remote environments. It provides a framework that underpins online learning; defines key terminology to help you understand the nuances within online and remote teaching; introduces concepts of integrating diversity, equity and inclusive practices; and provides a primer on D2L functionality.

Online vs. Remote Teaching and Learning

While online and remote may be related, these terms actually represent two different approaches to the teaching and learning environment. Online teaching and learning is a broad term for courses that are intentionally designed to facilitate learning without the need for face-to-face, location-bound instruction. Online can include both synchronous and asynchronous elements.

At National Louis University, we define remote teaching and learning as the type of instruction we provide when an in-class session is cancelled due to unforeseen circumstances, involving a strategy to convert the number of hours allocated to in-class session to a digital format. We associate remote with our fully face-to-face courses, as well as with our blended courses that are a combination of face-to-face meetings and online work. Remote should only be deployed for more than one class period when announced and approved through the President and Provost's offices for a specified period of time and/or on a one-off, approved basis through your College.

What is Asynchronous Learning?

Some classes are fully online and asynchronous. The term asynchronous refers to instructor-student interaction that does not occur at a specific time. This means there are no scheduled sessions that require all students to be online at the same time. The engagement is highly flexible and occurs when the participant has time. This method works well for busy students with a full-time job and other obligations. Students are typically given a week-long window to complete assigned material. A good example is a discussion area in an online course, in which students can post asynchronously, replying to postings any time throughout the week.

One benefit of asynchronous learning is the sustained interaction you can have with your students. This learning environment promotes ongoing engagement, allowing both the instructor and students an important role in answering questions and building class interaction.

Fully online, asynchronous classes include a variety of learning materials, activities, and assessments, all within the learning management system (which is, essentially, where your courses live in the virtual environment). Many of these classes include "traditional" assignments (such as papers or presentations), with enhanced learning options that include discussion boards, quizzes/tests, and other digital tools.

What is Synchronous Learning?

Another type of online learning is sometimes referred to as remote learning or synchronous online. You will likely hear the term remote learning during times when a campus needs to shut down and offer all courses virtually. Some colleges and universities only offer synchronous online learning. Whether it is referred to as remote learning or synchronous online, it basically means that the instructor and students meet via a video conferencing tool (e.g., Zoom), instead of in-person.

As part of synchronous learning, students complete assignments and other individual learning activities outside of class meetings. Students may be asked to read/view learning resources to prepare for the synchronous sessions.

You may be surprised at just how fun and engaging synchronous online meetings can be! You can structure these sessions to be a mix of information-sharing, small group and large group discussions, debates, polls, games, and more.

In both asynchronous and synchronous online learning environments, there are ample opportunities to create community through the sharing of experiences, photos, and personal stories.

Community of Inquiry

The Community of Inquiry framework defines components and critical features of a valuable online (and blended) learning experience. The framework includes three essential components: cognitive presence, social presence, and teaching presence.

Cognitive Presence

Cognitive presence refers to the extent to which participants are able to construct meaning through sustained reflection and communication in an online environment. Critical thinking is a key indicator of cognitive presence. Critical thinking can be fostered through activities that promote curiosity and questioning; exploration, connection, and analysis; and integration, application and transfer of learning.

Examples

  1. Discussion forums designed to unpack a problem, concept, or issue, particularly where students have to present and defend their position.
  2. Reflection activities that ask students to summarize their learning, discuss gaps, and comment on where they feel most confident.
  3. Small group activities that ask students to examine a case study or real-world scenario and debate or discuss certain elements.
Social Presence

Social presence refers to the extent to which participants are able to authentically project themselves as they communicate in the course. Collaborative communication and the co-construction of knowledge are essential indicators. Collaborative co-construction of knowledge can be fostered through activities that invite and encourage individual sharing and social engagement, self-expression and responsiveness to others, skepticism as well as respect, and interactions that entail both challenge and support.

Examples

  1. Go beyond the basics with introductory discussion boards. Many online classes have a space for students and faculty to introduce themselves and share a bit about their background. Consider a more creative approach by asking students to post a picture of a meme that describes their personality, a book that changed their life, or a photo of their favorite place in the world.
  2. Try using collaboration tools that allow for real-time chat or discussion. These can be more casual and billed as a "coffee break” or other fun (optional) event.
  3. Provide students with a resource on how to ask meaningful questions, respectfully, to allow for a healthy mix of skepticism, debate, and connection.
Teaching Presence

Teaching presence refers to the design, facilitation, and direction of the cognitive and social processes to achieve the learning goals in an online learning environment. Teaching presence is essential to enable the cognitive and social qualities of the online learning environment. Some key indicators include effectively mediating content, facilitating instructional discourse, and highlighting focal issues to support student learning.

Examples

  1. Look for points of connection among students. Similar perspectives about an issue posted on the discussion board? Exact opposite ideas? Certain themes emerging? Call that out and connect students to continue the conversation.
  2. Bookend the discussion. Start each thread with a framing post with ideas, commentary, tips or resources to help set the stage. End the week with a “final thoughts” or summary.
  3. Be the information guide. Look for places where you can collate and simplify expectations, assignments, and goals. Don’t underestimate the value of a well-timed clarifying announcement, message, or video.

Communities of Inquiry Framework

Download the Community of Inquiry Framework

Diversity, Equity, and Belonging

Our core values at NLU are access, innovation, and excellence. We serve a diverse student body with diverse, knowledgeable faculty trained in cutting edge teaching practices. To these ends, the principles of universal design in learning (UDL), accessibility, and culturally-responsive pedagogy (CRP) are core aspects of all our teaching.

We feel strongly that belonging is an integral part of the student (and faculty/staff) experience at NLU. Inclusion is a good first step, but belonging goes beyond this. For more information, see NLU's Strengthening Community, Engagement, & Belonging and Culturally Responsive Pedagogy pages.

Quality Matters

Quality Matters (QM) is a set of quality standards based on research and instructional design principles that promote student learning in blended and online course design. A major tenet underlying Quality Matters is the idea of alignment, in which critical course components of a course—learning objectives, resources, activities, and assessments—reinforce one another to support learner achievement. The standards also address learner support, accessibility, and usability. The intent is to use these standards to guide and evaluate the quality of course design, not the quality of an instructor or instruction.

D2L Overview

An LMS stands short for Learning Management System: Learning, because you use it to deliver blended and online courses, Management, because it helps you organize these courses (create them, change them, assign them to students, grade them, etc); and System, last but not least, is just a fancy word that translates to "software". 

National Louis University uses D2L (or Brightspace) as our LMS. Every course automatically has an empty course "shell" once a course is added to the schedule. In most cases, content is automatically copied from a "master" into the shell. In other cases, instructors copy content from a previous term shell, or they add their own content to the shell.

One way to think about "content" in an online course is through the lens of how Quality Matters (QM), our quality framework used as the underpinnings of course development, categorizes them. QM helpfully breaks down “content” into 3 areas:

Learning Resources/Materials. Includes faculty-created or faculty-curated materials such as textbooks, articles, and videos, as well as other types of instructional materials that help students achieve the learning objectives or competencies.

Learning Activities. Includes all the actions that students are asked to do to help them achieve the learning objectives or competencies. Similar to what the Community of Inquiry framework tells us, QM has specific standards that explicitly ask for learning activities that promote active learning and interaction within the course. More specifically, QM asks for a balance of activities that promote learner-to-learner, learner-to-content, and learner-to-instructor engagement.

Learning Assessments. Includes the measures (both formative and summative) of student achievement. Assignments, discussions, quizzes, tests, etc. all belong in this category.

D2L includes several integrated tools that can be used to support synchronous and asynchronous learning activities. D2L provides comprehensive video tutorials on how to set-up and use these tools on their YouTube channel at https://www.youtube.com/channel/UCLSxTdOzKAFOCZjXav1aCRQ.

For additional D2L support, please see our D2L Tutorials page.

Research Support for Online and Remote Teaching Foundations

Chickering, A. W., & Gamson, Z. F. (1987). Seven principles for good practice in undergraduate education. American Association for Higher Education, Washington, D.C. (ERIC Document Reproduction Service No. ED4282491). https://files.eric.ed.gov/fulltext/ED282491.pdf

  • The authors wrote this seminal article in 1987, and it was based on decades of research on undergraduate education supported by the Association for Higher Education, The Education Commission of States, and the Johnson Foundation. As you review each of the principles, think about how it could be applied to different modalities, including face-to-face, blended, online, and remote.

Hodges, C., Moore, S., Lockee, B., Lockee, T., & Bond, A. (2020, March 27). The difference between emergency remote teaching and online learning. EDUCAUSE Review. https://er.educause.edu/articles/2020/3/the-difference-between-emergency-remote-teaching-and-online-learning

  • As you read, think about how your own experience with face-to-face, blended, online, and remote learning relate to the authors' descriptions of each modality. Which aspects of each modality do you think most contribute to increased student learning outcomes, particularly as you migrate from one modality to another?

Lieberman, M. (2018, January 31). Making an impact in online courses. Inside Higher Ed. https://www.insidehighered.com/digital-learning/article/2018/01/31/high-impact-practices-enliven-staid-online-course-format

  • The author provides a succinct overview of "high-impact practices" that promote learning, engagement, and completion. Which have you experienced or used in your own courses? How might these practices look "different" across modalities?

Rhodes, C. M., & Schmidt, S. W. (2018, November). Culturally responsive teaching in the online classroom. eLearn Magazine. https://elearnmag.acm.org/archive.cfm?aid=3274756

  • This article discusses how the Culturally Responsive Pedagogy (CRP) framework can be used to incorporate cultural identities of adult learners into the online classroom. As you read, consider how you may already incorporate elements of the motivational framework described by the authors.
Enrichment and Extension

Fiock, H. (2020). Designing a community of inquiry in online courses. The International Review of Research in Open and Distributed Learning, 21(1), 135-153. https://doi.org/10.19173/irrodl.v20i5.3985

  • This article describes a practical approach for implementing instructional strategies in order to build a Community of Inquiry (CoI) in an online course, providing specific examples of instructional activities that can be used in an online course to support each of the dimensions of the CoI framework, as well as the principles of good practice for the online environment.

Sun, E., & Mayer, R. E. (2012). Five facets of social presence in online distance education. Computers in Human Behavior. 28(5). https://doi.org/10.1016/j.chb.2012.04.014

  • Sung and Mayer (2012) found that students consistently reported that five factors influenced how personally connected they felt with other students and the instructor in an online learning community: social respect (e.g. receiving timely responses), social sharing (e.g., sharing information or expressing beliefs), open mind (e.g., expressing agreement or receiving positive feedback), social identity (e.g., being called by name), and intimacy (e.g., sharing personal experiences). Brainstorm at least one way you can incorporate each of these factors into your online teaching.

QM Higher Education Rubric, Sixth Edition, 2018 MarylandOnline, Inc. Used under license. All rights reserved. Retrieved from MyQM.

  • QM Rubrics and Standards were created to help course developers, teachers, faculty, entire organizations, and —most importantly—students. The General Standards and Specific Review Standards in each Rubric are intended to guide you through the development, evaluation, and improvement of your online and blended courses.

Universal Design for Learning in Higher Education (http://udloncampus.cast.org/page/udl_gettingstarted)

  • This website includes a collection of resources developed by the Center for Applied Special Technology (CAST) geared towards multiple stakeholders within post-secondary institutions, including instructional designers, faculty, policy makers, and administrators.

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Faculty Spotlight #1

"I found my online experience resulted in the students and myself enjoying a closer relationship. Moreover, online learning encouraged an environment allowing me to become more creative in my instructional practices. As for our [virtual] meetings, students and I were eager to share how we were coping with the current pandemic. Allowing students to share their experiences lets everyone feel a sense of community. Creating a sense of community is so important for our students and faculty thereby creating a haven for learning."

Alice Jackson, Ed.D.

Undergraduate College

Faculty Spotlight #2

"The most important lesson I've learned as I moved my face-to-face classes online is that it is absolutely imperative to remember that learning is far more than just curriculum. At first, I stressed out if we didn't get to an article or an activity I had meticulously planned. It didn't take me long to realize that our students need each other as a support system and sometimes that means letting go of a lesson simply to give them time to talk about what is going on in their lives. 

We also need to be honest with ourselves and remember that remote learning can sometimes be stressful and can feel impersonal sometimes. I have learned to give myself permission to let go and to allow my classes to be organic and not force something I had planned when things are going in another direction."

Renee Gugel, Ed.D.

National College of Education

Faculty Spotlight #3

Jacci Rivard, Ph.D. shares her experiences and advice for moving learning activities from a face-to-face to online format. (Click image to view video).

As you watch this video, consider how Jacci's advice may help you more effectively move one of the learning activities in your face-to-face course to online.

- Jacci Rivard, Ph.D. National College of Education

Faculty Spotlight #4

Zoe Likoudis, M.S. shares strategies to positively impact the learning environment. (Click image to view video.)

As you watch the video (created with a free tool called Powtoon), ask yourself how some of the strategies that Zoe describes relate to components of the Community of Inquiry framework as described in the Facilitator Notes below.

- Zoe Likoudis, M.S. School of Business and Information Technology

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